結婚宴客餐廳出包 要怎樣彌補才能原諒? - 結婚
By Catherine
at 2015-11-17T09:03
at 2015-11-17T09:03
Table of Contents
其實我已經畢業快兩年了,卻在最近接到結婚宴客場地的電話,
說是看到了我在網路上寫的文章,不知道讓我這麼不愉快,
針對當初婚宴的疏失跟我道歉,
想請問各位姊妹的想法......
當初我們受父母之命,選在台中新天地東區店舉辦婚宴,
我們跟承辦的經理確認細節時,就已經十分不愉快,
餐廳提供的婚禮秘書不太細心,以及婚宴當下的諸多問題,
都讓我們對這間餐廳很不滿意,
不過當初是我們自己請的婚企涵婷力挽狂瀾,幫我們HOLD住了一切,
加上宴客結束時,父母已經把錢付了,來不及當下要求賠償,
我們才沒有去跟餐廳反應,但想到若是自己沒有請人幫忙,
今天這一切會變成什麼樣?新郎就會被逼得自己站起來播影片,
還要負責降投影幕,於是還是撰文紀錄了這些不愉快,
詳情可見這篇網誌 http://salufear625.pixnet.net/blog/post/268911694
原本已經慢慢淡忘這個不愉快回憶,卻在結婚兩週年前接到新天地經理的電話,
說她們很重視顧客的感受,最近看到我的文章,讓我不舒服很抱歉,
那些疏失她們都已經改善,
是不是能來拜訪我?
我覺得沒有必要,拒絕了很多次,
她仍不屈不撓,繼續說:「還是我們要去拜訪父母?
或是你們能來店裡﹐讓我們招待?要怎麼樣彌補,你才能接受?」
我不知道,一生一次的事情搞砸了就搞砸了,
要怎樣彌補才有辦法挽回?
如果真的這麼重視顧客,當初為什麼要把話講那麼滿?
為什麼我提出疑問時,只肯打發我?
各位姊妹也有被餐廳搞砸宴客的經驗嗎?
如果有,事後你會接受餐廳的補償嗎?什麼樣的補償才願意接受呢?
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結婚
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