有這樣的妹妹我該怎麼辦? - 家務
By Dinah
at 2009-12-03T09:49
at 2009-12-03T09:49
Table of Contents
回覆妳關於「無法溝通」的問題
從文中看起來,
原po在現實生活中是個性子很急、說話很快的人,
而妹妹卻是比較自我、懶散的享樂主義者。
因此,我猜想妳們以前溝通的時候,
其實並不算是「溝通」,比較接近於互相挑剔和不滿情緒的發洩,
我建議妳可以試試看去做以下這幾點:
1. 不要打斷她說話,讓她把話說完。
2. 她在說話的時候不要只顧著生氣,耐著性子聽下去,用溫和且誠懇的眼神看著她,顯
示妳有認真在聽她說話。
3. 聽完她說話之後,不要急著回覆。先在腦中把要回的話想過一遍。我是不是被情緒控
制了言行,導致我說出違心的話?這樣講會不會傷害她?要不要換個說法?有沒有她比較
能接受的說法?她剛剛說的話有沒有道理?
4. 用「表達自己的感受」取代「指責對方的不是」。
與其說:「妳怎麼可以說這種話!爸媽養了妳二十幾年,回饋一點不應該嗎?有什麼好抱
怨的!」
不如說:「妳這樣說(做)讓家人都很傷(擔)心,我們很愛妳,別讓愛妳的人這麼傷(擔)心
,好嗎?」
5. 「取得共識」而不是「說服對方」
溝通品質不良常會導致其中一方(被試圖說服的那一方)不願意再繼續溝通
就產生了像妳說的 「她都不說她想要什麼,我怎麼知道呢?」
會不會她曾經說過了,只是完全沒有被採納,完全沒有被當一回事?
記得,溝通像是排球,妳打過來,我接收到了以後再打過去,
目的是讓雙方都熟悉對方的球路。
而不是互砸石子,非要讓對方後悔、痛苦、遍體鱗傷。
溝通的勝利是雙贏,而不是一方獲勝。
無論是誰贏得了這場爭辯,把輸的那個打得在毫無招架之力,
感情方面都完全破裂。(一方贏,兩方輸)
不要贏了口舌,卻輸了情誼。
--
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